It is our intention to provide a high level of service at all times. However, if you have reason to make a complaint about our service you should contact Thornbury Car Centre at Gloucester Road, Thornbury, Bristol, BS35 3TU. If we are unable to resolve your complaint satisfactorily, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). Further information is available by calling the FOS on 0845 080 1800 or at http://www.financial-ombudsman.org.uk
Customer Reviews
Fantastic service. The car was as advertised and in immaculate condition. Faultless service and a pleasure to deal with. We wouldn't hesitate to highl... Read More
THOMAS M
I bought a vw polo from thornbury car centre, car is fantastic I am very happy with car ,also customer service was very good, polite and very helpful... Read More
Anonymous
Pick up my car . Car was ready for me . Clean and service , all good , definitely recommend... Read More
Anonymous
Fantastic service from start to finish. Great selection of cars all in great condition. Everyone is friendly and professional. Highly recommend... Read More
Anonymous
Quality service from start to finish great car, Even delivered it to my place of work , mind you your driver got a speeding fine coming on the px he d... Read More
BEHZAD ASKARI
Went to look at a car for my daughter. Paul was friendly, and really helpful and I was able to test drive car. I paid £100 to reserve car. Although w... Read More
Lynette Jones
Bought a Discovery 4 from them a week or so ago, The airbag light came on soon after collecting the vehicle, a quick call to Paul and he got the ball... Read More
simon green
Absolutely fabulous experience at Thornbury Car Centre. Paul was so helpful throughout and the customer service is the best I've received in a long ti... Read More
Jane Moore
Friendly, easy purchase at reasonable price and no quibbles when we had a mechanical issue they organised a fix immediately! Would use them again.... Read More