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Customer reviews of Thornbury Car Centre

At Thornbury Car Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Thornbury Car Centre

Thornbury Car Centre
5
4.6

Based on 125 customer reviews

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  • 5

    excellent customer service

    By Anonymous on 03 December 2021 | Verified purchase

    excellent customer service


  • 5

    By GRAHAM COOK on 24 November 2021 | Verified purchase

    So pleased my son chose Thornbury Car Centre for his next car! Once accepting the price it was MOT'd and advisories attended to, valeted with minor issues sorted, and ready for collection within days. Presentation as if driven straight from a showroom! I would not hesitate buying my next car from them.

    Reply from Thornbury Car Centre on 24/11/21

    Dear GrahamThank you for your recent review of our business on the Auto Trader website.We aim to offer a great experience for all our customers.Please mention us to your friends and family when they are looking for a car.If they arrive with a print out of this email we will offer them a £200 discount on any vehicle.Also, the next time you are ready to change your car, we will offer you a very good part exchange valuation and a £200 discount on your next vehicle as well.Kind RegardsThe Thornbury Car Centre Team


  • 5

    By Anonymous on 23 November 2021 | Verified purchase

    Just good customer service, no more, no less No real expectations on arrival, hadn't been there before, but would definitely go back again

    Reply from Thornbury Car Centre on 23/11/21

    Dear ,Thank you for your recent review of our business on the Auto Trader website.We aim to offer a great experience for all our customers.Please mention us to your friends and family when they are looking for a car.If they arrive with a print out of this email we will offer them a £200 discount on any vehicle.Also, the next time you are ready to change your car, we will offer you a very good part exchange valuation and a £200 discount on your next vehicle as well.Kind RegardsThe Thornbury Car Centre Team


  • 5

    Excellent service.

    By Anonymous on 20 November 2021 | Verified purchase

    The office was manned by capable and helpful people whom were available when I needed them. I identified the car I wanted at about 09:30 and I was able to drive it away at about 12:00 with all formalities completed.


  • 5

    Davies

    By RACHEL DAVIES on 06 November 2021 | Verified purchase

    Definitely recommend 💯, absolutely fabulous service

    Reply from Thornbury Car Centre on 19/11/21

    Dear ,Thank you for your recent review of our business on the Auto Trader website.We aim to offer a great experience for all our customers.Please mention us to your friends and family when they are looking for a car.If they arrive with a print out of this email we will offer them a £200 discount on any vehicle.Also, the next time you are ready to change your car, we will offer you a very good part exchange valuation and a £200 discount on your next vehicle as well.Kind RegardsThe Thornbury Car Centre Team


  • 5

    Overall a good experience but could try harder

    By john freeman on 06 November 2021 | Verified purchase

    They said the car had one previous owner but the log book made it clear there were at least two. They also stated extras such as heated seats, etc, which turned out to be untrue. I would have liked them to have been not so rushed when we picked up the car. They seemed too busy to care much about us to be honest. Having said all that, we are pleased with our purchase and a week on, we are happy with our new car. Thank you.

    Reply from Thornbury Car Centre on 19/11/21

    Dear ,Thank you for your recent review of our business on the Auto Trader website.We aim to offer a great experience for all our customers.Please mention us to your friends and family when they are looking for a car.If they arrive with a print out of this email we will offer them a £200 discount on any vehicle.Also, the next time you are ready to change your car, we will offer you a very good part exchange valuation and a £200 discount on your next vehicle as well.Kind RegardsThe Thornbury Car Centre Team


  • 5

    Buying second hand car with confidence

    By Anonymous on 05 November 2021 | Verified purchase

    Great service Customer care

    Reply from Thornbury Car Centre on 19/11/21

    Dear ,Thank you for your recent review of our business on the Auto Trader website.We aim to offer a great experience for all our customers.Please mention us to your friends and family when they are looking for a car.If they arrive with a print out of this email we will offer them a £200 discount on any vehicle.Also, the next time you are ready to change your car, we will offer you a very good part exchange valuation and a £200 discount on your next vehicle as well.Kind RegardsThe Thornbury Car Centre Team


  • 5

    Bought a stunning 5 series, drives like new.

    By Anonymous on 13 October 2021 | Verified purchase

    Paul was excellent, staight, tells it like it is, professional and helpful.


  • 5

    By MR ALAN BAINBRIDGE on 23 September 2021 | Verified purchase

    Very well organized trade-in and sales pick-up, pleasant to deal with.

    Reply from Thornbury Car Centre on 24/09/21

    Dear ,Thank you for your recent review of our business on the Auto Trader website.We aim to offer a great experience for all our customers.Please mention us to your friends and family when they are looking for a car.If they arrive with a print out of this email we will offer them a £200 discount on any vehicle.Also, the next time you are ready to change your car, we will offer you a very good part exchange valuation and a £200 discount on your next vehicle as well.Kind RegardsThe Thornbury Car Centre Team


  • 5

    Would recommend

    By Anonymous on 13 September 2021 | Verified purchase

    Dealt wit Nas and Paul, both very friendly and professional. Thanks to Nas for getting the car sorted. Nice people …. Good service so far

    Reply from Thornbury Car Centre on 23/09/21

    Dear ,Thank you for your recent review of our business on the Auto Trader website.We aim to offer a great experience for all our customers.Please mention us to your friends and family when they are looking for a car.If they arrive with a print out of this email we will offer them a £200 discount on any vehicle.Also, the next time you are ready to change your car, we will offer you a very good part exchange valuation and a £200 discount on your next vehicle as well.Kind RegardsThe Thornbury Car Centre Team


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