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Customer reviews of Thornbury Car Centre

At Thornbury Car Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Thornbury Car Centre

Thornbury Car Centre

Based on 104 customer reviews

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  • 5

    Thornbury car centre.

    By Mr Richard W on 22 August 2017 | Verified purchase

    Depending on who you see/speak to salesperson wise they are very friendly down to earth and helpful people. They sell cars with Mot's with no advisories, with quality car stock being priced for all budgets. We feel although the particular car we bought we couldn't get a lower price for with the mot coming with all advisories being sorted was a good trade.

  • 5


    By Mr Andrew H on 20 August 2017 | Verified purchase

    Very professional and helpful good quality and service very impressive

  • 5

    Very good.

    By Mr S C on 08 August 2017 | Verified purchase

    Very helpful. The change over was guite easy. Would use them again.

  • 5

    Excellent service

    By Babe S on 29 July 2017 | Verified purchase

    Fantastic service and very polite staff I will recommend

  • 5

    Very pleased with garage

    By Mr Malcolm E on 18 June 2017 | Verified purchase

    Very good experience with nice honest people working there.

  • 5

    A good professional outfit

    By SIMON D on 17 June 2017 | Verified purchase

    Very helpful and professional and very thorough in the description of the vehicle

  • 5

    Great garage.

    By STEVEN H on 13 June 2017 | Verified purchase

    Great people to deal with, friendly, helpful,no problems with car everything went well, would buy from them again.

  • 5

    Bought my first car here

    By Mol T on 21 May 2020 | Purchase not verified

    After searching everywhere for my daughter's first car, we finally found the perfect one here at Thronbury Car Centre. They helped us surprise her with it, and were very patient with us. Very professional but without any pressure, can't recommend them enough!

  • 5

    Good Experience

    By Steve B on 03 February 2020 | Purchase not verified

    I bought a car from Thornbury, didn't find them pushy, the car was ready for a test drive when I arrived, and I could decide at my own leisure. When I did decide to buy it, they were very helpful, not only with the purchase but also with the tax etc...There was a slight problem with the car post sale, but again they were very helpful and sorted it all out. I always think you can tell the quality of the company on how they sort problems, you hope not to have any, but at least you know these guys will sort them if you do. 5 Stars.

  • 5

    Bad expericence

    By DIEGO P on 29 January 2020 | Purchase not verified

    Bad experience, this company does not give you any waranty. Battery flat and I have to repair the damaged wheels that I noticed driving at 70 mile per hour, total expent GBP 700. And Thornbury Car Centre does not give me any refund. I Bought this car for GBP 14.000 CASH. And also bouth from them an insurance that in the end does not cover it.

    Reply from Thornbury Car Centre on 06/03/20

    Hi Diego, Apologies if you have felt that the experience with us has not been satisfactory. In response to your review I can confirm that you received a 3 year warranty supplied by the reputable warranty company WMS Group. This was part of the deal provided to give you peace of mind on your purchase. We have spoken regarding the battery and even though this is a consumable item that is not normally covered by a warranty claim, we have offered to pay the money for this on receipt of the invoice – this has still not been received, please contact us. In reference to the alloy wheel condition, the wheels were presented exactly as when you purchased the vehicle, the condition as seen on the images and on viewing did not deter you from buying the vehicle and the overall condition of these would have been good. It would not be a valid warranty claim to refurbish alloy wheels, this is all explained in the warranty handbook