Thornbury Car Centre
Customer reviews of Thornbury Car Centre
At Thornbury Car Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Very pleased with garage
By Mr Malcolm E on 18 June 2017 | Verified purchase
Very good experience with nice honest people working there.
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5
A good professional outfit
By SIMON D on 17 June 2017 | Verified purchase
Very helpful and professional and very thorough in the description of the vehicle
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5
Great garage.
By STEVEN H on 13 June 2017 | Verified purchase
Great people to deal with, friendly, helpful,no problems with car everything went well, would buy from them again.
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5
Unimpressed and disappointed
By John L on 28 September 2021 | Purchase not verified
Salesman Paul seems like a good guy so I guess he can only be as good as his boss will let him, which is a shame as the boss is unfriendly and greedy. I wanted the blue S Max but This dealer broke his promises and went back on their word. They kept my deposit to hold the car despite promising to refund me.
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5
By Anonymous on 09 August 2021 | Purchase not verified
Waited 15 Minutes for help, no other customers the salesman came out looked across, then the salesman just disappeared!! Steer Clear.
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5
Bought my first car here
By Mol T on 21 May 2020 | Purchase not verified
After searching everywhere for my daughter's first car, we finally found the perfect one here at Thronbury Car Centre. They helped us surprise her with it, and were very patient with us. Very professional but without any pressure, can't recommend them enough!
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5
Good Experience
By Steve B on 03 February 2020 | Purchase not verified
I bought a car from Thornbury, didn't find them pushy, the car was ready for a test drive when I arrived, and I could decide at my own leisure. When I did decide to buy it, they were very helpful, not only with the purchase but also with the tax etc...There was a slight problem with the car post sale, but again they were very helpful and sorted it all out. I always think you can tell the quality of the company on how they sort problems, you hope not to have any, but at least you know these guys will sort them if you do. 5 Stars.
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5
Bad expericence
By DIEGO P on 29 January 2020 | Purchase not verified
Bad experience, this company does not give you any waranty. Battery flat and I have to repair the damaged wheels that I noticed driving at 70 mile per hour, total expent GBP 700. And Thornbury Car Centre does not give me any refund. I Bought this car for GBP 14.000 CASH. And also bouth from them an insurance that in the end does not cover it.
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5
Poor attitude of staff
By Alexander O on 15 November 2019 | Purchase not verified
Poor customer service, staff body language and attitude poor when trying to amicably resolve issues with car. Car sold as clean but was in fact very dirty inside and had been given a token wipe to remove some surface dirt.
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5
Excellent customer experience
By Pat W on 03 June 2019 | Purchase not verified
We bought a mini clubman. We couldn’t fault the customer service. The staff we’re extremely helpful and friendly. It is the best car buying experience we have ever had. Thank you so much.