By MR JASON H on 07 September 2019 | Verified purchase

The car was well presented but with a few paint scratches and chips, which I asked the garage to repair before purchase. They agreed this but when I picked the car up they had just painted them with rust seal, and not repaired them. This was a minor annoyance and felt very stingy. However, my biggest gripe is one of trust. I part exchanged my reliable but old car and they told me that even thought it was in fairly good condition they would probably need to scrap it because of its age and they gave me just £200 for it. A week later I saw it on the forecourt for £1500! I suppose you shouldn't expect much more from a 2nd hand car dealer but it left me feeling that I wouldn't want to do business with them again.

Reply from Thornbury Car Centre on 07/09/19

Hi Thanks for your review,all our part exchange we gave to guy calling Naz he working here and buy part exchange from us same price, and he spent £580 for on that car , however if you want we can discus with him give you car back to you same price and you just pay his invoice,i am sorry i cant do more than this but we always try to give customer satisfaction

By JULIE J on 30 August 2019 | Verified purchase

Excellent and professional service .Easy transaction from start to finish . No hidden admin fees . Felt comfortable asking questions. Good quality cars . I would Recommend.

By ALAN P on 22 August 2019 | Verified purchase

We felt totally relaxed looking round at all the cars. No one hovered but as soon as we wanted to look inside some of the cars, they were so helpful. We test drove 2 cars and ended up buying one of them. Very helpful and friendly team.

By CAROLINE H on 21 August 2019 | Verified purchase

The guys very helpful and left us to our own device if we needed help they were there, with that we went home with a new car

By KYLE B on 19 August 2019 | Verified purchase

Very happy with the service and communication and the car is as described and helpful with a warranty

By ionel B on 18 August 2019 | Verified purchase

Professional very friendly and also very helpful people! Highly recommend !

By MR NATHAN M on 17 July 2019 | Verified purchase

They were extremely fast will the sale and the documents. Received the car within 30 minutes 👍👍👍

By BERNICE N on 13 July 2019 | Verified purchase

Very helpfull professional set up, made the whole process easy. Would recomend.

By MR JAMES W on 08 July 2019 | Verified purchase

Very friendly and helpful. Good range of cars with a decent price range. Helped and did all my paperwork for me. The best bit is that the salesman are not pushy, so you never feel pressurized. Will be using them again soon!

By MR ARUNLAL P on 05 July 2019 | Verified purchase

They are very good with clients.All the vehicles over there look nice and clean